Terms and Conditions for Narrative Analysis Services

Please review these terms carefully before using our services. They provide essential information on service usage, eligibility, user responsibilities, and legal limitations.

March 13, 2026

Acceptance of Terms

By submitting your manuscript or inquiry, you acknowledge and agree to these terms. Continued use of our services constitutes ongoing acceptance, regardless of future modifications.

Definitions

The following terms clarify our service scope and user obligations.

  • "Service" means the narrative structure analysis and manuscript feedback provided to writers on request.
  • "User" refers to anyone requesting, submitting, or engaging with our service through the website.
  • "Feedback" includes written, oral, diagrammatic, or other analytical inputs provided to manuscripts or queries.
  • "Content" means all materials, manuscripts, submissions, or communications shared by users with us.

Service Usage Rules

The Service must be used only for lawful, personal, or professional writing enhancement, never for unlawful or exploitative purposes.

Eligibility

You must be at least 18 years old and legally authorized to submit manuscripts for analysis or feedback through our website.

Anyone under 18 requires documented parental or guardian consent.

User Responsibilities

Writers must ensure their content is original and does not violate third-party rights or applicable laws.

  • Provide only content that you have the legal right to submit for analysis.
  • Maintain confidentiality of submission credentials and communications.
  • Avoid submitting offensive, harmful, or unlawful material or communications.
  • Respond promptly to our team’s questions to facilitate an effective analysis.

Prohibited Uses

Never use this service in ways that violate law or our stated principles.

  • No submission or spread of malicious code, viruses, or harmful content through communications or uploads.
  • No unauthorized use, duplication, or distribution of analytic feedback or internal materials.
  • No impersonation, fraud, or misrepresentation while submitting or communicating with us.
  • No use of information for exploitative or illegal purposes whether for self or for third parties.
  • No disruption or attempted disruption of the website or analysis operations.

Intellectual Property Rights

Your manuscript remains your intellectual property at all times. All analysis, reports, diagrams, and annotations produced by our service for you are licensed for your exclusive, personal use and may not be republished or commercially distributed without our written consent.

Your Content Submissions

You grant us limited rights to review, analyze, and return structured feedback on submitted content; all rights revert to you after service is rendered.

Content Rights and Ownership:

Nothing in these terms transfers or diminishes your copyright; content is handled with respect to South African and applicable international IP laws.

Privacy, Confidentiality, and Data

We observe industry-standard privacy and data protection practices per our Privacy Policy. Data is kept secure, with access limited to staff essential for service provision. Privacy Policy

Disclaimer and Limitations

The service is provided as analytical opinion and does not replace professional publishing or legal advice. Results may vary.

Result Variation Notice:

Analysis outcomes may differ for each manuscript due to individual factors and creative choices.

Limitation of Liability and Damages

We are not liable for lost data, reputation, or unintended consequences from acting on our feedback or recommendations.

Indemnification

Users agree to defend, indemnify, and hold us harmless from claims arising from use or misuse of the service.

Resolving Disputes and Complaints

In the event of a dispute, parties agree to an attempt at amicable resolution before formal proceedings.

Arbitration

If informal resolution fails, disputes are subject to binding arbitration within South Africa’s jurisdiction.

Arbitration costs and location will be agreed upon by both parties.

Online Dispute Resolution

You may also use official online dispute resolution platforms as permitted by South African consumer protection law.

Submit a Dispute or Complaint: Submit a Dispute or Complaint

Applicable Law and Jurisdiction

These terms are governed by South African law, subject to the exclusive jurisdiction of South African courts.

Termination

Either party may terminate the service relationship in writing at any point. Records are kept per legal standards.

Modifications

We may update these terms when necessary; continued use implies acceptance of changes.

Severability

If any provision becomes unenforceable, remaining terms remain in effect.

Entire Agreement

These terms, combined with our privacy notices, constitute the complete agreement for service provision.

Contact Regarding Terms

For any term-related queries, contact us by email, phone, or mail as below.

Email Address: content@sorynthalora.com

Phone Number: +27212719056

Mailing Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa

Policy Effective Date: March 13, 2026

Version: 2.2